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在上海执行QDM/Implementing QDM in Shanghai
Posted: January 18, 2012
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中国上海的高级清关专员张玉洁和她的团队在清关过程中发现了改善的机会，看看他们如何执行QDM（质量驱动管理）原则提高他们的效率、客户满意度和员工参与度。
Sr. Customs Clearance Agent, Yu-Jie Zhang, and her department in Shanghai, China saw the opportunity for improvements in the customs clearance process. View how implementing the principles of QDM have increased efficiency, customer satisfaction, and employee engagement.
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That's a good solution
That's a good solution derived to the solve the issue.
Bifurcating and specializing reduces the stress on one and helps the dept become more focused. In the future, the same job can be rotated among team members so all have exposure to the other side of the coin.
Regards......Jennifer.
Nice Video!
Nice Video!
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