Ric Hazel is a Sr. CT Consultant within the FedEx Services Customer Technologies team. In that role, he helps provide customers the best automation solutions to meet their needs. Outside of FedEx, Ric is an accomplished writer and enjoys mentoring aspiring young writers. In the past five years, he has published two novels and recently released a book of short stories. Through his passion for writing and his commitment to helping others, Ric exemplifies what it means to be a member of the FedEx team.